Frequently Asked Questions

  • How are families selected?

The selection of families represented on the Barerar.am website and application is made only from among the beneficiaries chosen by the Vardanyan Family Charitable Foundation.

Before making an informational film about the family, Foundation employees contact the candidate family, visit the family’s place of residence, study the living conditions on the spot, after which a decision is taken to make a video story and represent it on the platform.

 

  • Who can become a candidate for a video story?

The Barerar.am website and application represents those families who are in extremely difficult social conditions (not having their own house or apartment) and

  • having three or more children,
  • child / children with disabilities,
  • left without the care of one or both parents

 

  • Is there a limit on assistance?

There is no minimum or maximum limit when providing assistance to families represented on the Barerar.am website and application. Anyone who decides to become a benefactor can provide assistance to the acceptable extent.

 

  • What payment methods are available?

To help the families represented on the Barerar.am website and application, you can make a transfer for each family to a bank account opened with the Vardanyan Family Charitable Foundation funds (there are dram and other currency (ruble, dollar, euro) accounts), via payment systems ( Idram, Telcell).

 

  • How does the payment reach the family?

Help for families represented on the Barerar.am website and application is provided directly, without any intermediaries. Each transferred amount is transmitted to the account of the family without any deductions. Each family disposes the received assistance on its own initiative, without the interference of any third party.

 

  • For what purposes is the assistance used?

Every assistance provided via the Barerar.am website and application is spent by families according to their own needs and priorities. The platform is in no way responsible for the use of assistance funds received by families.

 

  • How to check whether a transfer has been made?

Each family receives payments made via payment systems (Idram, Telcell) immediately, at the time of transfer, the data of which they can see in the installed Idram, Telcell applications in the phones purchased with funds and donated to them by the Vardanyan Family Charitable Foundation. Bank transfers are credited to the family's account within the time limit established for completing banking transactions.

 

  • What information about the benefactor has become available to the family?

Families represented on the Barerar.am website and application can receive the information about the person who provided assistance, indicated in the payment form. The available information is the first and last name of the person who made the transfer, which are indicated in the payment system field of this person. This information is provided to the recipient of the transfer via payment systems. Other data, such as contact information, card number, bank details, etc., is not provided (not visible to the recipient of the transfer).

 

  • What other assistance ways are there?

In order to provide assistance to the families represented on the Barerar.am website and application in other way, you can contact the families directly using the phone number indicated on the platform, as well as make a video call (mobile phones purchased with funds from the Vardanyan Family Charitable Foundation will be provided with unlimited Internet access for one year), immediately visit the family at the specified address and, having become familiar with the needs of the family on the spot, make a decision on providing other assistance.

 

  • What if the family represented on the platform no longer lives at the address listed on the website or application?

If the families represented on the Barerar.am website and application do not get in touch and/or change their address, the Foundation cannot take any measures to find the family. The platform provides up-to-date information about the family at the time of filming.

 

  • How often are video stories published?

On the Barerar.am website and application, video stories about families in need are published once a week, every Monday. Over time, the frequency of publishing video stories about families will become daily, which will make it possible to help 365 families a year.

 

  • Can one family be represented more than once?

Each family in need will be represented on the Barerar.am website and application only once. Repeats or new video stories about this family will not be published on the platform.

 

  • How long will video stories be published on the platform?

On the Barerar.am website and application a video story about each family in need is published for an indefinite period or until the video story about them is removed from the platform at the initiative of the family.

 

  • How to find a video story about a specific family?

There is a search function on the Barerar.am website and application, with which you can find any family represented on the platform by first name, last name, patronymic, place of residence, date of  the video story publication.